Privacy Policy

Effective Date: 04/12/2026

Business Name: Southern Showers
Website: www.southernshowers.com
Contact Email: info@southernshowers.com
Phone: 615-931-1950

1. Introduction

Southern Showers (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, fill out a form, communicate with us, or interact with us via phone, SMS, or other communication platforms including Five9.

2. What Personal Information We Collect

We may collect the following types of personal information:

A. Information You Provide Directly

Full name
Phone number
Email address
Mailing address
Project details or service inquiries
Any other information you voluntarily submit through forms, phone calls, SMS, or email

B. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device type
Pages visited
Date and time of visit
Referring website

C. Communication Data

If you contact us via phone, SMS, or through Five9:

Call logs
Voicemail recordings
SMS message content
Communication history

3. How We Use Personal Information

We use your personal information to:

Respond to inquiries and provide requested services
Schedule appointments or consultations
Send service updates and follow-ups
Provide customer support
Send SMS notifications (if you opt in)
Improve our website and services
Maintain internal records
Comply with legal obligations

We only use your information for legitimate business purposes.

4. SMS Communications & Consent

If you opt in to receive SMS communications from us:

• You may receive appointment reminders, service updates, or follow-up messages.

• Message frequency may vary.

• Message and data rates may apply.

• You may opt out at any time by replying “END.”

SMS consent is not shared with third parties or affiliates.

We do not sell, rent, or distribute your phone number for marketing purposes.

5. Who We Share Personal Information With

We do not sell or rent your personal information.

We may share personal information only with:

Service providers who help operate our business (such as RingCentral for communications)
Website hosting providers
Payment processors (if applicable)
Legal authorities when required by law

All service providers are required to maintain the confidentiality and security of your information.

SMS consent is not shared with third parties or affiliates.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Privacy Rights

Depending on your state of residence (such as Tennessee), you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Opt out of certain communications

To exercise these rights, contact us at: info@southernshowers.com

8. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies if you prefer.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact:

Southern Showers
(615) 931-1950
info@southernshowers.com